How I can I contact AMC?

There are several ways you can contact us:

  • By email: dpto.ventas@amc.es
  • By telephone: +34 964 659 494
  • By fax: + 34 964 673 116
  • Website: in the contact tab

What is the privacy policy of AMC?

In compliance with the current standard for Data Protection (Law 15/1999 on Protection of Personal Data), AMC informs you that our website includes links to email accounts you can use to contact our company.

By using them, you are giving your express consent to AMADEO MARTI CARBONELL SA to manage any application you make.

AMADEO MARTI CARBONELL SA will not use your personal information for purposes incompatible with those in this clause. To exercise your rights of access, rectification, cancellation and opposition, you can send an email to: dpto.ventas@amc.es

How I can identify an AMC head?

AMC has installed a system of identification and traceability of their products, which makes possible to correctly identify each and every one of our cylinder heads, and enhance security and customer confidence.

 This system is based on a laser marker that identifies our product individually, the raw materials used, including all manufacturing operations carried out,  all the checks that the product has passed, and even identifies the customer who bought the cylinder head.

To all this recorded information about the product AMC can access in a simple way, from the piece and from the box label, using Datamatrix readers.

AMC datamatrix

What are the products of AMC?

AMC has a wide range of over 850 references of bare cylinder heads, complete cylinder heads with valves ,and cylinder heads complete with valves and camshaft.

AMC also has camshafts, kits camshafts, tappets, pre-cameras, cylinder head bolts and particulate filters for diesel engines.

In addition, AMC manufactures all kinds of battery terminals and jumper cables.

How I can know which cylinder head model or any other AMC product I need?

You can search the model butt you need in the TECDOC catalog, which can be accessed through the link on our website.

If you have any questions, please contact our sales department by email at: dpto.ventas@amc.es

What should I do to buy a cylinder head AMC?

You should contact one of our official distributors, or contact us directly and we will give the details of your nearest dealer.

 

Why buy AMC cylinder heads and how to differentiate them low quality products?

AMC products have an excellent reputation for high quality and the wide range we offer our customers.

All our manufacturing processes, from the casting to the final packaging are well documented and controlled.

Here are some tips to help differentiate one other AMC head lower quality on the market.

Piezas preparadas para enviar

1 – Packaging: AMC has patented packaging, which is gray with a logo in large letters at the top of the container. This package is reinforced to prevent damage to the cylinder head during transport.

 

Etiqueta de producto de AMC

2 – Label: All AMC products have the same format on the label with our own reference number to identify the product packaged in the box. Our labels also shows AMC as a company certified ISO / TS 16949

Producto de AMC

3 – Product: Once the box is open, it is easy to identify a cylinder head.

All of them have the AMC logo (trademark) directly in the cylinder head, which guarantees its high quality and the high quality of all components installed on it: the valve guides, valve seats, valves, camshafts, etc.

To help achieve the highest levels of quality, cylinder heads manufactured by AMC are 100% checked, his is the only way to ensure that no manufacturing defects before packaging have been found, and to ensure customer satisfaction.

AMC identificador de pieza

We have implemented a system of identification and traceability of our products, which makes possible to correctly identify and separate each and every one of our cylinder heads, and increase customer safety and confidence

This system is based on a laser marker in each cylinder head that identifies our product and raw materials used, including all manufacturing operations carried out, all controls, and even identifies shipping to our customers.

All this information on a cylinder head can be recovered in an easy, accessible from the cylinder head itself and the label of the box, using Datamatrix readers.

How can you ensure that the part is in perfect condition after transit?

AMC has patented a packaging that is reinforced to prevent damage that could happen to the cylinder head during shipment.

AMC Embalaje de piezas para su envío por correo

Does AMC provide any product re-manufactured or repaired?

No, AMC only produces new cylinder heads.

What is your return policy?

AMC will replace any cylinder head having manufacturing defects free of charge.

To facilitate the submission of claims, it is important that the head is accompanied by a technical report giving the details of the failure: the reason why the head was removed, and the reasons for returning the product according to the customer, the age of the cylinder head on the engine and / or kilometers driven, other parts or engine parts concerned, etc.

To help customers in this operation, we have included a page form to fill quality to return a cylinder head.

The cylinder head arrived damaged in shipping. What should I do?

File a complaint to the carrier within 24 hours of receiving the product or signed receipt with the reservation accept it after inspecting the part. Without this document, you cannot file a claim to AMC.

What is the duration of the warranty and covers?

Our cylinder heads have a warranty period of 2 years from when the stock began to operate, regardless of the number of kilometers.

In the tab, Quality of our website, we explain the different cases included and excluded from the warranty

Are there opportunities in AMC?

AMC is always looking for qualified people to support the growth of the business people. If you want to join our team, please take a few minutes to fill the form of the tab Work with us on our home page and attach your CV.


Summary :

AMC products are always of a very high quality, which can only be obtained by meeting strict quality standards at all stages of the manufacturing process.

An engine must only be repaired once, and the use of good quality parts ensures that there will not be any problems caused by the use of spare parts of low quality.

Returned parts cost money and lead to customer dissatisfaction.